Shipping

Delivery methods

Several delivery methods are available to you:

Delivery by COLISSIMO

  • Deadline: 3 to 5 working days for mainland France. Deliveries are made from Monday to Saturday to the delivery address indicated by the customer when ordering. We recommend that our customers be precise when entering the delivery address.
  • Prices: free
  • A package tracking is available on the site www.laposte.fr/colissimo thanks to the colissimo number indicated in the summary of the customer account on the site www.deeluxe-shop.com as well as in the confirmation email of the parcel sent to the member during the departure of his parcel from our premises.

Delivery by CHRONOPOST

All the times indicated are to be taken into account from the departure of the package from our premises (a shipping confirmation is sent to the member when the package leaves our premises). Orders are processed within 48 hours after receipt of payment.

The times and prices indicated above apply in mainland France.

You can follow the progress of your order in real time in the "My Account" section of the site www.deeluxe-shop.com .

Here are the different order statuses:

  • "Pending": Order awaiting preparation
  • "Dispatched": Your order has left our premises and you can then follow the progress of your parcel on the site of the transport provider you have chosen.

It should be noted that SARL JL26 - DEELUXE cannot be held liable for late delivery.

Delivery areas

Products purchased on deeluxe.fr are delivered to mainland France and to Dom Tom.

Delivery times

The average delivery time is 3 working days after validation of the order for mainland France.

In case of absence during delivery, a delivery notice is left in your mailbox and the package is routed to the nearest post office. You then have 10 days to pick it up at the address indicated with your calling card and your identity document.


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